LETTERS FROM OUR CUSTOMERS

Ed thank you for the beads I can make lots of things.Yu are a nice man. I am not 7, I am 6 1/2. My birthday is Novembr 2 then I will be 7. Thanks Ed, Emily

"I have submitted my credit card number on the form provided. I'm looking forward to receiving my order. We are quite excited to find what we need. So many distributors require such large orders that are prohibitive for small businesses like ours. Thanks! Sherri, Winnipeg

"THANKS AGAIN FOR THE SPEEDY REPLY, YOU GUYS ARE RIGHT ON TOP OF THE CUSTOMER SERVICE. CAN'T REMEMBER THE LAST TIME SOMEONE TOOK THE TIME TO WRITE A PERSONAL REPLY TO ANY MERCHANDISE I ORDERED ON THE INTERNET. LOOK FORWARD TO A FRUITFUL BEAD RELATIONSHIP!! MIMI, Florida

"Dear Ed, Thank you so very much for the notice. You provide one of the best services I have ever had. Linda

"I have had 3 orders from you now, and they are great. You have more beads, supplies than anyone I have ever seen online or in a store. I am so pleased with your items and the quality also. Barbara, St. Catharines ON

"Shipment received today. Am thrilled with the quality! Thank you. Donna Davis, Hartwood, VA

"Thanks! Got your order one hour ago - perfect timing. I ran out of stock from another supplier on Monday. He won't have inventory for another 3 weeks and I'm back ordered on my product. Donna Sacuta at Mum's Creations suggested you guys and I'm thrilled. I'll be swinging this business over your way. Ingrid Enns

"Ed, Could you please add 100 of the CC822-D7 No Fear Fimo beads to my order when the Back order is being sent. I am glad to see you've got a better price on the Hematite Crosses, and I'm thrilled that you now have the C288-11 Volleyball. I've been paying too much for these from the US with the shipping charges. It's great to be able to narrow down the suppliers. You really have done an amazing job with your catalogue and selection. My hat goes off to you from one who has tried it. Thanks again. Susan C & C Creations

"Thank you for making the order "right" and handling it so quickly! Jami Iowa City, IA

"thank you so much for having sent the order right away; I received it this morning and am able to meet my deadline. I really appreciate your amazing service. Take care and have a great holiday. Luke Orsini.

"Hello Ed, We received our order today. We are very pleased with everything! If you ever want a "testimonial" about your products, let us know! Wonderful catalog, exceptional service and incredible beads and accessories. You are definitely our #1 supplier. Anita Frog Creek Pottery, Marietta GA

"ed, received my order today {monday) everything is fine. I am pleased with the quality and your courtesy. thanks again, arlene Chicago, Il

"Thanks so much for your fast reply to my fax (I've always appreciated your company's excellent service).
I am very happy to learn that the two pieces I need are still available."
Kathi E., Owen Sound, ON

"Hi Ed.
Please note my change of address. Your stuff is selling very well!" Bill W., Melfort, SK

"Thank you for your generous support and for your most recent donation of $ 1000.00 dollars".
The Victoria Women's Transition House

"Dear Mr. Johnson
Thank you so much for all your help. I have just received my consignment." Jon G., Southampton, UK

"I am very pleased with the order. Once again it is very exciting to find a supplier in Canada with your prices, variety & quality." Carolyn O., Stony Plain, AB

"I was so pleased to receive my order this afternoon, Thank you so much for such a quick delivery." Sandi S., Edmonton, AB

"Dear Ed, We have just finished filming the feature film "White Fang II" for Walt Disney Pictures Inc.
On behalf of the entire Costume Department we would like to thank you for making our work easier, more enjoyable and rewarding.
We realize our unusual requirements and demanding time frame can be very trying and we appreciate the patience and concern you have shown us."
White Fang Company Inc., Vancouver, BC.

"Thank you for your follow through. I will be sending you more business as my new main bead supplier as my stocks get depleted. I appreciate the professional way you have handled my orders and requests. Best Regards--David Beck, Midvale UT

"Thanks for ruining my weekend !! I ordered clasps via 3-day UPS on Monday and it's Friday and nothing has arrived. I'm out of clasps on the busiest weekend of the season and I am extremely pissed ! When I receive my order it will be shipped back and I want you to credit my account for the clasps, shipping charges and any other charges. We are through doing business!!
(Later) Ed, I really appreciate you dealing with UPS. Sorry for being so pissed last week, but I was in such a bind. It all worked out O.K., though. Why does UPS even bother with say 3 day if only ... I guess you have to read the fine print, eh?. At any rate, I'll take your advice and definitely put in my orders earlier and not at the last minute. Thanks again for the credit and taking the time to fix things. Sincerely, Cindy Smith, Marshall, MI.

"I wish I would have found your company before I stocked the store!" Beads Inc., Indianapolis

"Hi,I just wanted to send a quick email thanking you for your excellent service. I received my order today and am very pleased with the service you have provided throughout this transaction. We look forward to doing business with you again. Yours truly, Cheryl Swope, Beadifferent Jewelry

"Dear ED, Thank you again for all the extra beads. The last selection of beads went to Camp Elphinstone for their disabled camp. Thanks Barb

"I wanted to let you know I received the order and am as always very pleased. Thanks for accepting new customers long enough for me to become one of them. You are my most appreciated supplier! Sandra, Santa Cruz, CA.

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